Terms and Conditions

There is a minimum order of $25.00.

Each rental property will incur a $15.00 delivery fee.

Delivery:

Hours are between 9am and 4 pm on your scheduled delivery date. All items will be placed in a sheltered location (i.e. car port, awning, outside shower stall) to the best of our ability

Pick-up:

All items must be placed back in the bag/container in which you received them and returned to the same location they were delivered by 9 am. Sheets, towels, and beach towels DO NOT need to be laundered. Please remove any sand and debris from beach items.

Cancellation Policy:

Reservation cancelled 15 days or more will receive a full refund minus a $15.00 administrative fee. Cancellations received 5 to 10 days prior will incur a 15% cancellation penalty and requests received less than 5 days from date of arrival will be charged a 50% penalty.

Loss/Damage Fee:

All items must be returned in the same condition you received them. The renter will be responsible for the replacement cost of the damaged item(s).

Cleaning Fee for stained items:

Items returned with stains a “normal” wash cycle will not remove will receive a $10 cleaning charge.

Hurricane Policy:

In the event of a MANDATORY EVACUATION is ordered, please call to make arrangements for pick up. A pro rated “in-store” credit will be issued based on the remaining time of your rental.

It is your responsibility to set up and break down any rental items for use.

All items rented are used at the “Lessee’s” risk.

Sheets Surf & More, LLC and its’ employees are not responsible for any damage that may occur to the interior/exterior of your vehicle while loading, unloading, or transporting rental items.